Job Description
Position: Store Manager
Location: Congo (Central Africa)
Experience: 3+ Years
Benefits:
- Accommodation
- Food
- Paid Leaves
- 2 Years Agreement
Roles & Responsibilities
1. Sales and Revenue Growth
- Develop and implement strategies to achieve sales targets and maximize revenue.
- Monitor sales performance and identify opportunities to increase sales.
- Build strong customer relationships to enhance loyalty and repeat business.
2. Store Operations
- Oversee daily operations to ensure smooth functioning of the store.
- Maintain store cleanliness, organization, and safety standards.
- Ensure proper visual merchandising to attract customers.
3. Team Management
- Recruit, train, and supervise store staff to achieve performance goals.
- Foster a positive and productive work environment.
- Conduct regular team meetings and provide feedback to improve performance.
4. Customer Service
- Ensure a high standard of customer service is maintained at all times.
- Resolve customer queries and complaints promptly and effectively.
- Monitor customer feedback to identify areas for improvement.
5. Inventory Management
- Track and manage inventory levels to avoid stockouts or overstocking.
- Coordinate with suppliers for timely procurement of goods.
- Conduct regular stock audits to ensure accuracy.
6. Security and Compliance
- Ensure the store complies with local laws and regulations.
- Implement and monitor security measures to prevent theft or damage.
- Maintain accurate records for audits and compliance purposes.
7. Marketing and Promotions
- Plan and execute promotional activities to drive footfall and sales.
- Collaborate with the marketing team to implement campaigns effectively.
- Analyze the impact of promotions and make data-driven decisions for future strategies.
Required Skills and Qualifications
- Proven experience as a Store Manager or in a similar retail management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in inventory management and reporting tools.
- Ability to handle customer concerns with tact and professionalism.
- Sales-driven mindset with a focus on achieving targets.
To apply for this job please visit wa.link.
